Support
We're here to help. Get in touch with us for assistance.
Contact Us
Email Support
For general inquiries, technical support, or account assistance:
support@easyfans.videoResponse Time
We typically respond within 24-48 hours during business days.
Frequently Asked Questions
How do I create an account?
Open easyfans.video/portal.html in your browser and create an account. Choose whether you're a creator or a fan. You can Add to Home Screen for an app-like experience.
How do payments work?
Fans add funds to their wallet and are charged per minute for voice and video calls and per message sent. Payments are processed through Stripe. Creators choose their payout frequency: Monthly (0% fee), Bi-weekly (1% fee), or Daily (2% fee).
How do I connect with a creator?
As a fan, scan your creator's QR code or open their invite link. Easy Fans is invitation-only—there's no public directory. Once connected, you can schedule appointments or start instant voice or video calls when they're available.
How do I set my rates as a creator?
Go to Settings in the portal and set your rate per minute for voice and video calls and per message sent. You can update these rates at any time.
What if I have a technical issue?
Please email us at support@easyfans.video with details about the issue, including your browser and device type. We'll help you resolve it as quickly as possible.
How do I delete my account?
Contact us at support@easyfans.video to request account deletion. We'll process your request and remove your data in accordance with our Privacy Policy.